SERVICES

The best kind of service is the kind you don’t need. No technology, however, is free from wear and tear. Our machines are designed to do their job as long and as efficiently as possible – for decades, if need be. And after-sales services from AERZEN will help extend their availability and lifetime. A real plus for your investment!

 

A WORLD OF SERVICE FROM AERZEN

COMPLIMENTS OF YOUR OEM.

We have been manufacturing quality products for over 150 years – while at the same time developing a world of services to support them. With custom-made packages for each phase in your machine’s lifespan. With a focus on original OEM (Original Equipment Manufacturer) parts and reliable logistics and high-performance services. And decentralised service centres near you to guarantee rapid delivery of spare parts and competent service – no matter where in the world you are.

OUR STRATEGY: BE THERE WHERE YOU NEED US.

We guarantee optimal support for our machines all over the world – not just in our classic markets, but more and more in emerging economies and non-industrialised countries. There are over 2,500 AERZEN employees at work across the globe. 6 sales offices in Germany, 50 subsidiary companies internationally – with over 200 service mechanics on all continents.

FIELD SERVICE

Machine availability is all. All the more so in view of the vital processes in the middle of which you have located the compressor technology of AERZEN for good reasons. AERZEN develops this technology to solve the task “process gas” for you. Permanently. AERZEN field service is of support to you – even long after the purchase of a packaged unit. With competence and spare parts of a quality which only your OEM can offer.

ORIGINAL AERZEN PARTS

AERZEN Original Spare Parts are tailormade for our Screw Compressors and Rotary Piston Blowers. Our parts guarantee a maximum of safety regarding the product and your custom designed needs. Don’t experiment – When considering spare parts for Aerzen equipment don‘t be talked into experiments with non OEM parts. Our customers know, how relieable our Aerzen Original Spare Parts are, because only original parts have the optimal compatibility and guaranty the correct functioning of your machine.

AERZEN ANALYSIS AND CONSULTING

AERZEN will be glad to help you optimising your AERZEN packaged units and plants. Your satisfaction with our products and services is our top priority. For this reason, AERZEN provides a team of specialists who takes care of your individual inquiries and requirements, from customer consultation up to real time monitoring of your plant. We offer you a broad portfolio of customised services. Just contact us! We will support you quickly and competently.

RENTAL MACHINES

There are many reasons you may need to call AERZEN Rental Division: not just for maintenance and repair, but also to cover unexpected demand. AERZEN Rental Division can provide you with rental units and accessories, as well as individual solutions for research and development, operative leasing and contracting.

CONTROL TECHNOLOGY "WEBVIEW"

With AERZEN Webview you can retrieve operating data and service information any where at any time. A big step in direction of lasting process reliability!